Overview
Gain the expertise you need for a range of business administration roles with this CPD-accredited Office Admin, Secretarial and PA training course. You will learn vital skills in time management, interpersonal communication, business writing, and gain a thorough understanding of Microsoft Office software including Excel, Word and Powerpoint.
Description
Office administrators are the backbone of any company. From financial planning to minute taking, giving presentations to record keeping and logistics, there is always a demand for skilled receptionists, office administrator, personal assistants and secretaries across all industries. Start a new career or enhance your existing skills today with this course designed and delivered by industry experts.
Benefits of studying the Office Admin, Secretarial and PA course with Victoria Education include
- Easy-to-understand course materials designed by industry experts, accessible through your smartphone, laptop, desktop or tablet device
- No hidden fees or costs — study a comprehensive course and earn a professional e-certificate upon successful completion
- Get instant feedback from automated assessments and mock exams to gauge your progress
- No formal deadlines or teaching schedule, meaning you can learn at your own pace
- 24/7 help and support from your online tutors, through email and via our live online chat
- Qualify for an NUS Extra card and gain access to over 200 fantastic deals from high street brands and one free year of ISIC unlocking over 42,000 international discounts
How is this qualification is delivered?
Our courses are taught entirely online, meaning you can access the materials wherever, whenever, at a pace that suits you, without formal deadlines or teaching schedules.
The courses are delivered through
- Video lessons
- PDF handouts
- Mock exams
- Online assessment
These can be accessed through any device with an internet connection. Our e-learning platform is optimised for use on mobile, tablet, laptops and desktop computers.
Mandatory units
The Admin, Secretarial and PA Diploma Level 3 course consists of nine mandatory modules
- Admin Support
- Administrative Management
- Organisational Skills
- Personal Assistant Skills
- Business Writing
- Self Esteem and Confidence Building
- Microsoft Word
- Microsoft Powerpoint
- Microsoft Excel
Assessment
The assessment at the end of each course is a multiple-choice exam taken through our online platform. The system is fully automated so you will receive your results instantly upon completion.
Certification
Upon successful completion, you will qualify for the UK and internationally-recognised professional qualification. You can order a PDF Certificate for £12
Who is this course for?
Our CPD-accredited Office Admin, Secretarial and PA course is aimed at anyone wishing to start working in such roles, or existing professionals wishing to boost their skills and employability. Our courses are open to learners of all levels with no formal experience or qualifications required to enrol. However, learners should be aged 16 or over and have a good understanding of English language, numeracy and IT.
Career path
Studying this would benefit a range of careers, but would specifically boost employability in roles including
- Business administration
- Office administration
- HR management
- Receptionist
- Personal assistant (PA)
- Secretary
- Officer manager
- Team leader
- Other professional roles in IT or accounting and finance
Course Curriculum
| Providing Administrative Support | |||
| First Things First | 00:30:00 | ||
| Preparation (1) | 01:00:00 | ||
| Preparation (2) | 01:00:00 | ||
| Time management | 01:00:00 | ||
| The Importance of keeping to schedules | 01:00:00 | ||
| Imperative Tasks | 01:00:00 | ||
| Skills: Communicating Verbally | 01:00:00 | ||
| Skills: Communicating non-Verbally | 01:00:00 | ||
| Sanctioning yourself | 01:00:00 | ||
| The power of teamwork | 01:00:00 | ||
| Ensuring you are ready | 01:00:00 | ||
| Plenary | 00:30:00 | ||
| Personal Assistant (PA) | |||
| First Things First | 00:30:00 | ||
| The Manager | 01:00:00 | ||
| Essential Skills – Administrative | 01:00:00 | ||
| TIme Management | 01:00:00 | ||
| Management of Meetings | 01:00:00 | ||
| The Essential tools (1) | 01:00:00 | ||
| The Essential tools (2) | 01:00:00 | ||
| Powerful Gatekeeper | 01:00:00 | ||
| Skills: Organisational | 01:00:00 | ||
| Confidentiality | 01:00:00 | ||
| Imperative Tasks | 01:00:00 | ||
| Plenary | 00:30:00 | ||
| Managing Administration | |||
| First Things First | 00:30:00 | ||
| The Administrative Process and its importance | 01:00:00 | ||
| Ensure you’re prepared | 01:00:00 | ||
| Important Processes | 01:00:00 | ||
| Our list of 5 processes | 01:00:00 | ||
| Binder Essentials (1) | 01:00:00 | ||
| Binder Essentials (2) | 01:00:00 | ||
| Binder Organization | 01:00:00 | ||
| Don’t bother with these items in your process guide | 01:00:00 | ||
| Distribute the Process guide | 01:00:00 | ||
| Ensure high level of success when carrying out the process Guide | 01:00:00 | ||
| Plenary | 00:30:00 | ||
| Skills: Organisational | |||
| First Things First | 00:30:00 | ||
| Get rid of Things you don’t need | 01:00:00 | ||
| Arranging your work | 01:00:00 | ||
| Time Management | 01:00:00 | ||
| Managing your list of things to do | 01:00:00 | ||
| The differences between virtual storage and physical storage | 01:00:00 | ||
| Standardize your work area | 01:00:00 | ||
| How not to procrastinate | 01:00:00 | ||
| Managing your inbox | 01:00:00 | ||
| Avoid Not Organizing | 01:00:00 | ||
| Stay Focussed to keep Organized | 01:00:00 | ||
| Plenary | 00:30:00 | ||
| Developing Self-Esteem & Confidence | |||
| First Things First | 01:00:00 | ||
| The meaning of Self-Confidence | 01:00:00 | ||
| Bumps in the Road | 01:00:00 | ||
| Skills: Communication | 01:00:00 | ||
| Establishing Targets | 01:00:00 | ||
| It’s a feeling | 01:00:00 | ||
| It’s also a Look | 01:00:00 | ||
| And, of course, a sound | 01:00:00 | ||
| The best Presentations | 00:30:00 | ||
| Manage yourself | 01:00:00 | ||
| Managing Problematic Misbehavour | 00:30:00 | ||
| Plenary | 00:15:00 | ||
| Writing for Business | |||
| First Things First | 00:30:00 | ||
| Word Management | 01:00:00 | ||
| Plenary | 01:00:00 | ||
| Developing Sentences | 01:00:00 | ||
| Paragraph Development | 01:00:00 | ||
| Agenda Schedules | 01:00:00 | ||
| E-mails | 01:00:00 | ||
| Letters for Business | 01:00:00 | ||
| Proposals for Business | 01:00:00 | ||
| Reports for Business | 01:00:00 | ||
| Various Documents | 01:00:00 | ||
| Ensuring Proofread for final Product | 00:30:00 | ||
| Software: Microsoft Excel | |||
| First Things First | 00:30:00 | ||
| Excel Essentials | 01:00:00 | ||
| The User Interface | 01:00:00 | ||
| Starting a worksheet | 01:00:00 | ||
| Reviewing your Data | 01:00:00 | ||
| Constructing Formulas | 01:00:00 | ||
| Utilising Functions in Excel | 01:00:00 | ||
| Quick Analysis Essentials | 01:00:00 | ||
| Data Formatting | 01:00:00 | ||
| Styles, Themes and Effects Essentials | 01:00:00 | ||
| Print & Share the workbook | 01:00:00 | ||
| Plenary | 01:00:00 | ||
| Software: Microsoft Word | |||
| First Things First | 00:30:00 | ||
| Word Essentials | 01:00:00 | ||
| The User Interface | 01:00:00 | ||
| Starting a Document | 01:00:00 | ||
| Essential Editing | 01:00:00 | ||
| Essential Formatting | 01:00:00 | ||
| Paragraph Formatting | 01:00:00 | ||
| Formatting – Advanced | 01:00:00 | ||
| Styles Essentials | 01:00:00 | ||
| Page Formatting | 01:00:00 | ||
| Share the Word Document | 01:00:00 | ||
| Plenary | 00:30:00 | ||
| Software: Microsoft PowerPoint | |||
| First Things First | 00:30:00 | ||
| PowerPoint Essentials | 01:00:00 | ||
| The User Interface | 01:00:00 | ||
| Starting a Presentation | 01:00:00 | ||
| Text Building Essentials | 01:00:00 | ||
| Text Formatting & Paragraphs essentials | 01:00:00 | ||
| Inserting Graphics such as pictures | 01:00:00 | ||
| Formatting Tasks – Advanced | 01:00:00 | ||
| Animations & Transitions Essentials | 01:00:00 | ||
| Slide Show Preparation | 01:00:00 | ||
| It’s Time to Present | 01:00:00 | ||
| Plenary | 00:30:00 | ||
| Mock Exam | |||
| Mock Exam – Office Admin, Secretarial and PA Diploma Level 3 | 00:30:00 | ||
| Final Exam | |||
| Final Exam – Office Admin, Secretarial and PA Diploma Level 3 | 00:30:00 | ||
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